FAQ

To know more about CQ.

Q: Are you a manufacturer or trading company?

A: we are a professional manufacturer, we have 6 production line,factory cover 3000 square meter.3 line for Bluetooth speaker assmeble and 3 for usb charging cable assemble and package.10 injection machine for usb cables. We are not big company but we are the different one focus on customer’s request and customer satisfaction.

Q: Can you provide OEM service?

A: The CQ accepct OEM orders,contact your sales reps and send your specific request artwork including your logo,pantone color and the package material your want customized,we will provide the most competitive price with best lead time and solutions for you. A PP sample will provide for review before mass prodcution.

Q:Do your provdie the warranty?

A:One year warranty for all goods deliveried by CQ

Q:How long is the lead time.

A:We understand that time is money,Customized samples time is around 5-7 days and cost depend on request-cost refundable if order confirmed.and normally we can delivery the goods in 25 days for first order and less than 25days for repeat order. As we produce the items according customer’s specific request. We do not carry a lot stock in hand as most of the item under customer’s brand.

Q: What terms can your offer

A:Exworks FOB,DDP etc .Depend on customer request.

Q: What’s the sample time and cost.

A:Existing Samples can be send same day per requerst,Customized samples time is around 5-7 days for review and cost depend on request-cost refundable if order confirmed. Sample fee and freight cost is chargeable

Q:How about the quality of the goods?

A:Our QC team processing 100% on line checking and The QA staff is checking the goods according AQL requst.

Q. What is the MOQ per order?

A: MOQ 1000pcs for standard goods and 2000pcs for customized.

Q:Can you help to develop a new items that client’s want?

A:The engineer is not only focus on the onging prodcuts and we have the extra engineer source to help cutomer’s on theire new idea, thus we can help on ID design,MD design,Prototye and open a new Tooling.